Shipping and Returns Policy
In idf Lining, we strive to provide our customers with a comfortable and satisfying online shopping experience. We want to ensure that you are completely satisfied with your purchase and that you receive your products safely and promptly. Below, you will find detailed information about our shipping and return policies.
Once you’ve placed your order, our team will get to work to process it as quickly as possible. Typically, orders are processed within 24-48 hours after payment confirmation. Please note that orders placed during weekends or holidays might take a bit longer to be processed.
Shipping Methods and Delivery Times
We offer various shipping options to accommodate your needs. During the checkout process, you can select the shipping option you prefer, and you will be provided with information about the estimated delivery times based on your location. These timeframes are approximate and may vary due to external factors such as weather conditions or logistical issues.
Once your order has been shipped, you will receive a confirmation email with shipping details, including a tracking number. You can use this number to track the progress of your package through our website or the corresponding courier service.
The shipping costs will be automatically calculated during the checkout process based on the package weight and delivery location. We may offer promotions or discounts on shipping costs under certain circumstances, so we recommend keeping an eye out for our special offers.
We are not responsible for incorrect data, so it’s important to review them before proceeding with the order confirmation or notify us of any errors via email at [email protected].
In the case of 24/48-hour courier shipments with GLS, deliveries are made before 7 p.m. You will receive a notification on your mobile with shipping information. If you are not at the delivery address, the courier will attempt delivery again. For added security, it is advisable to contact the nearest office of the chosen courier company to arrange a delivery time with the courier. Make sure your package arrives in good condition without obvious damage, and if it does, do not accept it and inform the courier of the issue. We will take care of the rest.
Returns Return Policy
We understand that, on occasion, you may wish to make a return. We accept returns within 30 days of receiving your order. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when it was received.
If you wish to make a return, please contact us through our customer service. Our team will provide you with instructions and the appropriate return address. Return shipping costs will be your responsibility, unless the return is due to an error on our part.
Once we receive the return and verify the condition of the product, we will process the corresponding refund. The processing time may vary depending on the payment method used, but we strive to complete refunds as quickly as possible.